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            IC.05: Client / Product Inquiry

            Anthony Hodge 0.9 min August 24, 2025
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            Note that you can click the button (or press F5) to invoke field help at any time from within the job panel itself.

            Business Benefits

            In the course of running your business, Inventory will be moving all the time. On occasion, questions may arise as to where the Stock is located and where it is going to/coming from. For example:

            Why are only 10 in stock when there should be 12?

            How many do we usually receive in a shipment?

            Who got the 5 we had in stock 3 months ago?

            This program allows you to look-up this kind of information on the screen rather than produce a full report (which is available through program IC.03 [Activity Reports - On Request]).

            Note: For related documentation and workflows, see IC - Inventory Control.

            Usage

            Use this job to display a stock inquiry, showing inbound and outbound transaction movement by Product and Lot.

            The program displays information regarding

            • Inventory,
            • Client Orders,
            • Warehouse Receipts,
            • Holds (see Blanket Holds, you must select ALL in Field 6)
            • Product activity,
            • Multiple Stockkeeping Units (SKUs),
            • Conveyances.
            • Temperatures
            • FTZ Transactions

            Preconditions

            Option 9 (Client-specific Data) applies only if fields have been set up in program CR.15 [Client-specific Data].

            Subsequent Actions

            After reviewing this information, you may take any subsequent action to address the situation (i.e., find out why certain Products have low activity, consider whether to discontinue some Products or follow-up with the Client, etc.).

            Program Fields and Functions

            To review a text version of the field help, click here. Click the button (or press F5) to invoke field help at any time from within the job panel itself.

            customer query product inquiry

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            Business Benefits Usage Preconditions Subsequent Actions Program Fields and Functions

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